SHIPPING AND RETURNS |
SHIPPING - UNITED STATES YOU WILL RECEIVE A CONFIRMATION EMAIL WHEN YOU PLACE YOUR ORDER. PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, PENDING AVAILABILITY AND CREDIT CARD VERIFICATION. THIS MAY TAKE LONGER DURING MAJOR HOLIDAYS. PLEASE NOTE, KEISER CLARK DOES NOT SHIP ON WEEKENDS OR HOLIDAYS. KEISER CLARK IS UNABLE TO SHIP TO P.O. BOX, APO, OR FPO ADDRESSES. KEISER CLARK IS NOT RESPONSIBLE FOR ITEMS LOST OR STOLEN IN TRANSIT. ALL RISKS ASSOCIATED ARE ASSUMED BY THE COURIER. SHIPPING - INTERNATIONAL KEISER CLARK SHIPS INTERNATIONALLY. ALL INTERNATIONAL ORDERS ARE SHIPPED DELIVERY DUTIES UNPAID. CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST AT CHECKOUT. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS, DUTIES, TAXES, AND FEES UPON DELIVERY. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING ADDITIONAL COSTS. RETURNS AND EXCHANGES – UNITED STATES TO INITIATE A RETURN, PLEASE EMAIL INFO@KEISERCLARK.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN TO REQUEST A RETURN AUTHORIZATION. KEISER CLARK ALLOWS RETURNS AND EXCHANGES WITHIN 10 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. RETURN SHIPPING WILL BE PAID BY CUSTOMER. EXCHANGES CAN BE MADE FOR A DIFFERENT SIZE OR COLOR OF THE ORIGINAL STYLE ORDERED. IF YOU WOULD LIKE TO EXCHANGE YOUR ITEM FOR A DIFFERENT SIZE OR COLOR, PLEASE RETURN YOUR ITEMS FOR A REFUND AND PLACE A NEW ORDER FOR THE SIZE AND COLOR YOU WOULD LIKE. EXCHANGE SHIPPING WILL BE PAID BY CUSTOMER. A FULL REFUND, LESS THE ORIGINAL SHIPPING COST, WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. DEPENDING ON YOUR PAYMENT PROVIDER, IT CAN TAKE 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO POST TO YOUR ACCOUNT. IF KEISER CLARK DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND OR EXCHANGE WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. RETURNS AND EXCHANGES – INTERNATIONAL TO INITIATE A RETURN, PLEASE EMAIL INFO@KEISERCLARK.COM WITH YOUR ORDER NUMBER AND REASON FOR RETURN TO REQUEST A RETURN AUTHORIZATION. KEISER CLARK ALLOWS RETURNS WITHIN 10 DAYS OF THE ORDER DELIVERY DATE. ALL RETURNED ITEMS MUST BE UNWORN, UNDAMAGED, AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED. RETURN SHIPPING WILL BE PAID BY CUSTOMER. A FULL REFUND, LESS THE ORIGINAL SHIPPING COST, WILL BE ISSUED UPON THE ARRIVAL AND INSPECTION OF YOUR RETURN. DEPENDING ON YOUR PAYMENT PROVIDER, IT CAN TAKE 5-10 BUSINESS DAYS FOR THE REFUNDED AMOUNT TO POST TO YOUR ACCOUNT. IF KEISER CLARK DETERMINES THAT ANY PRODUCTS ARE NOT IN ORIGINAL CONDITION, A REFUND WILL NOT BE GRANTED AND THE ITEMS WILL BE RETURNED TO YOU. INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR EXCHANGE. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT INFO@KEISERCLARK.COM. |